BBB Warning: Complaints Rolling In On Texas Based Scooter Company | National News

ARLINGTON, Va., Dec. 17, 2021 /PRNewswire/ — The Better Business Bureau is warning consumers about Gotrax, a company selling electric scooters, hover boards and electric bikesBBB of North Central Texas investigated after receiving hundreds of complaints from customers in 41 states across the United States and Canada. BBB has issued an “F” rating for the company after receiving a pattern of complaints regarding their marketplace behavior.

BBB is warning consumers about GoTrax, a Texas based company for complaints about poor service and faulty products.

The customer complaints allege GoTrax products, regardless of where they were purchased, were received defective. Consumers report that when attempting to contact GoTrax customer service for refunds or replacement, they were often ignored. When they were able to get a response from customer service, they were sent defective or broken replacement products. Other complaints allege that orders of multiple items were only

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