Better Business Bureau collects nearly 90 complaints against Grand Rapids toy business

GRAND RAPIDS, Mich. (WILX) – A toy selling website based in Grand Rapids faces legal action after the Better Business Bureau gathered nearly 90 complaints against it.

Attorney General Dana Nessel issued a Notice of Intended Action (NIA) against Planetary Toys Thursday for allegedly violating Michigan’s Consumer Protection Act. The Department of the Attorney General said in a press release that they had found probable cause to believe the business is engaging in multiple unfair trade practices.

They company is accused of:

  • Causing a probability of confusion or misunderstanding as to the source, sponsorship, approval, or certification of goods or services;
  • Representing that goods or services are of a particular standard, quality, or grade, or that goods are of a particular style or model, if they are of another;
  • Advertising or representing goods or services with intent not to dispose of those goods or services as advertised or represented;
  • Advertising
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