How IT Automation Can Be Your Next Business Discipline

Chris MacFarland, Chairman & CEO, Masergy, a Comcast Business Company.

Whether training for a 5K, practicing yoga or studying academic subjects, learning takes discipline. Knowledge and proficiency always come with practice, and the same holds true for artificial intelligence (AI) and machine learning (ML). The algorithms get exponentially smarter with practice; over time, they get better at predicting and generating optimal business outcomes.

This is one reason I’ve been a strong proponent of starting early with AI for IT operations (AIOps) technologies. With hybrid work becoming the new norm, AIOps becomes imperative. Training is a primary step on the path to automation. 

The Tool For Secure Hybrid Work

Hybrid work has approached the point of no return. The edges of corporate networks are exploding, and IT organizations are hyper-challenged to ensure business continuity and data security for remote workforces. Gartner predicts that by the end of 2021, more

Read more