Comcast Rolls Out New Dialing Procedure for Voice Customers

PHILADELPHIA–(BUSINESS WIRE)–Starting July 16, 2022, consumers will be able to reach the National Suicide Prevention Lifeline by dialing the three-digit abbreviated code 988. In order for 988 to work for all callers in every state, certain area codes that still permit seven-digit local dialing must transition to 10-digit dialing (or 1+10-digit in CA and parts of IL). The table below lists the 82 area codes, across 36 states, that must transition to 10-digit local dialing. The transition may also require customer-initiated updates to safety or security equipment, so please read to the end of this communication.

As of October 24, 2021, all consumers with numbers in the area codes below must dial 10-digits (area code + telephone number) or 1+10-digits (1+ area code + telephone number in CA and parts of IL) for all local calls. On and after this date, local calls dialed with only seven-digits

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