October 3, 2023

Vision Cim

Thank Business Its Friday

Comcast tops for people in 4 categories

When it arrives to purchaser fulfillment with cable tv, telephone and net service providers, a new study from a Michigan-primarily based firm has Comcast at the top of most groups.

The countrywide study, which was carried out by the American Purchaser Fulfillment Index, stated Philadelphia-based mostly Comcast at the best in four of six categories between firms serving Connecticut. Comcast topped the subscription tv, internet support company, property WiFi service and movie on-desire types.

We’re always striving to generate merchandise and activities our clients appreciate,” claimed Kristen Roberts, a Connecticut-based Comcast spokeswoman. “As the final 12 months has evidently demonstrated, trying to keep men and women related so they can do the job, find out, and remain entertained has never ever been additional crucial. We go on to make important investments in our community to not only meet up with our customers’ present-day requires, but continue to be effectively ahead of upcoming demands, when giving the best material offered wherever.”

The study is dependent on the consequence of nearly 38,000 interviews nationwide. Classes tackled in the study bundled:

  Connect with center fulfillment, range of channels out there and trying to keep company outages to a bare minimum for cable tv providers.

  Movie streaming high quality, selection of company possibilities and total data transfer speeds for Online support suppliers.

  Simply call clarity and wide range of services possibilities out there for land line cell phone provider.

Stamford-based Charter Communications and Cox Communications experienced the following greatest showing just after Comcast among the service providers with Connecticut clients.